|
About Us Core Competencies Core Competencies Thorn is able to develop and supply professional, technical and reliable indoor and outdoor lighting to technical architects and specifiers, developers, electrical consultants, contractors, wholesalers, public authorities and lighting designers throughout the world. Our international sales force is committed, professional and customer-focussed. We are also able to supply a global wholesaler product range (LumExpress) concentrating on a limited amount of product ranges sold in all countries with clear competitive advantages of quality, reliability, robustness, ease of installation and excellent logistic service to support our distributors.
Core Differentiation Reliability: We continuously improve our products, processes and services to be the most reliable partner to deal with. Our products are reliable, easy to install and to maintain. We fulfil our promises and strive for efficiency all along the process chain. Technical expertise: We develop specific product innovations for chosen market segments, concentrating on exceeding the technical performance and functionality required in those market segments. Responsiveness: Our end target is to provide each customer with a real time solution. We make it easy for our customers to deal with us, constantly improving our data and information and monitoring and improving our deliveries. Efficiency: We maximise customer value by reducing costs and constantly measuring efficiency in our sales and marketing organizations. Partnership: We network our organization to partner with our customers. We support the entire specification chain from end user to electrical contractor and involve ourselves in major projects to provide our distributors with additional business opportunities. |